Frequently Asked Questions

Do you offer customization for curtains, bedsheets, and upholstery?
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Yes, you can customize sizes, colors, and fabrics according to your preference.

Where is ComfyMart located?
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ComfyMart is based in India, with our headquarters at Shop-3, First Floor, Chinmay Crystal, Opposite Vastrapur Lake, Ahmedabad, 380015. We serve customers worldwide, with a strong focus on the USA, India, New Zealand, Europe, and UAE.

What makes ComfyMart a trusted brand?
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We specialize in premium home furnishings with a focus on quality, customization, and customer satisfaction. With years of experience, we have built a reputation for providing high-quality products, secure transactions, and excellent customer service.

Does ComfyMart have a physical store?
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Yes, we have a physical store in Ahmedabad, India, where customers can explore our products in person.

What payment methods does ComfyMart accept?
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For international payments, we accept PayPal, a highly secure and trusted payment gateway. For Indian customers, we accept UPI, credit/debit cards, bank transfers, and Paytm.

Do you offer Cash on Delivery (COD)?
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No, we do not accept COD. At ComfyMart, we only accept secure online payments to ensure a smooth and hassle-free transaction experience.

Is my payment secure on ComfyMart.com?
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Yes! Our website uses SSL encryption and trusted payment gateways to ensure that your transaction is safe, secure, and protected from fraud.

Can I modify or cancel my order after placing it?
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Orders can be modified or canceled within 12 hours of placement. Once processing starts, changes may not be possible.

Where does ComfyMart ship?
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We ship globally, with a primary focus on USA, India, New Zealand, Europe, and UAE.

How long does shipping take?
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Bedsheets & Pillows: Dispatched within 1 day. Curtains: Since each curtain is custom-made, they take 3-4 days to stitch before shipping. Delivery timelines vary by country and shipping method.

How can I track my order?
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Once your order is shipped, we will send you a tracking link via email or SMS.

What are the shipping charges?
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Shipping is absolutely free! At ComfyMart, we believe in making your shopping experience seamless and hassle-free.

Do you offer express shipping?
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Yes, express shipping options are available for select countries at an additional cost.

What is ComfyMart’s return policy?
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Since most of our products are custom-made, we do not accept returns unless the product is defective or damaged.

What if my order arrives damaged?
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If your product arrives damaged, please contact us within 24 hours with photos of the damage, and we will arrange a replacement.

How do refunds work?
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If eligible, refunds are processed within 7-10 business days after verification.

Why should I trust ComfyMart for my home furnishings?
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Quality Assurance: We use premium materials and expert craftsmanship. Customization Expertise: Unlike mass-produced home furnishings, we tailor products to your specific needs.

Does ComfyMart offer warranties on products?
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Yes, all our products come with a quality assurance guarantee. The exact warranty period depends on the product category.

How can I contact ComfyMart for support?
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You can reach our customer service team via Email: +91-8866936530, WhatsApp: +91-8866936530, or Live Chat on our website.

Does ComfyMart collaborate with interior designers or bulk buyers?
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Yes, we provide special pricing and exclusive deals for interior designers, bulk orders, and businesses. Contact us for details.

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