comfymart

Effective Date: 1st January 2025
Last Updated: 1st January 2025
Welcome to ComfyMart! These Terms and Conditions govern your use of our website www.thecomfymart.com and our services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. General Information

ComfyMart is a home furnishings brand offering high-quality, customizable products, including mattresses, curtains, blinds, pillows, bedsheets, comforters, protectors, and other home accessories.

2. Eligibility

  • You must be at least 18 years old or have legal parental/guardian consent to use our website.

  • By using our website, you confirm that all information provided is accurate and complete.

3. Orders & Payments

  • Orders are subject to acceptance and availability.

  • Prices listed on the website are final and inclusive of applicable taxes unless stated otherwise.

  • We accept payments through credit/debit cards, UPI, net banking, and other digital payment methods.

  • ComfyMart reserves the right to cancel any order due to errors in pricing or availability.

4. Customization & Product Information

  • We offer customized mattresses, curtains, and other home furnishings.

  • Customers must provide accurate measurements and specifications for customization.

  • Once customized orders are placed, cancellations or modifications may not be possible.

  • Color Variations: Due to differences in screen resolution and fabric dyeing processes, product colors may vary by 3-5%.

5. Shipping & Delivery

  • Custom orders may take additional time to process.

  • ComfyMart is not responsible for delays caused by unforeseen circumstances such as natural disasters or courier disruptions.

  • International Shipping:

    • We offer international shipping to select countries.

    • Shipping charges, customs duties, taxes, and any additional fees are the responsibility of the customer.

    • Delivery times for international orders may vary depending on the country and customs clearance process.

    • ComfyMart is not responsible for delays due to customs processing in the destination country.

    • Once an order has been dispatched, it cannot be canceled or modified.

6. Returns & Refunds

  • CWe offer returns/replacements only for defective or damaged products.

  • Customized products cannot be returned unless they have a manufacturing defect.

  • Refunds will be processed after inspection and approval, within [insert number] business days.

  • Return Period: Items can only be returned within the period specified in our return policy. Returns requested after this time frame will not be accepted.

  • Used Products: Items that have been used, washed, or altered will not be eligible for returns or refunds.

  • International Orders:

    • Due to high shipping costs and customs procedures, international orders are not eligible for returns or exchanges unless they arrive damaged or defective.

    • Customers must provide proof of damage within 48 hours of receiving the order.

    • If a refund is approved, it will be processed in the original payment method.

7. Warranty & Quality Assurance

  • Our products, including mattresses, pillows, and curtains, are made from high-quality materials.

  • Warranties vary by product category. Customers must follow usage and care guidelines to maintain warranty eligibility.

  • Misuse or improper maintenance voids the warranty.

8. Intellectual Property

  • All content, including images, logos, product descriptions, and designs, belongs to ComfyMart and is protected under copyright and trademark laws.

  • Unauthorized reproduction or use of our content is strictly prohibited.

9. User Conduct

  • You agree not to misuse our website or engage in fraudulent activities.

  • Users must not post false reviews, spam, or offensive content.

  • Any violation of these terms may result in legal action or suspension of services.

10. Privacy Policy

  • We collect and use customer data in accordance with our Privacy Policy. Personal information will not be shared without consent.

  • Payment details are encrypted and secured through industry-standard protocols.

11. Third-Party Links

  • Our website may contain links to third-party websites. ComfyMart is not responsible for the content or policies of these external sites.

12. Limitation of Liability

  • ComfyMart is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

  • Our total liability shall not exceed the amount paid for the specific product.

13. Dispute Resolution

  • Any disputes arising from these terms shall be governed by the laws of India and will be subject to the jurisdiction of the courts in Ahmedabad, Gujarat.

  • Disputes will first be attempted to be resolved amicably. If unresolved, they will be settled in the courts of Ahmedabad courts

  • International Dispute Resolution: Any disputes arising from international transactions shall be settled in India courts, following applicable international trade laws.

14. Amendments

  • ComfyMart reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

15. Contact Information

  • For any queries related to these Terms & Conditions, please contact us at:

  • 📍 Address:Shop-3, First Floor, Chinmay Crystal, Opposite Vastrapur Lake, Ahmedabad, 380015

  • 📞Phone:+91-8866936530

By using our website and purchasing from ComfyMart, you acknowledge and agree to these Terms & Conditions.

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