Privacy Policy

Effective Date: 1st January 2025
Last Updated: 7th October 2026

At ComfyMart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect the following types of information:

A. Personal Information

Name, email address, phone number, and shipping address when placing an order.
Payment details (processed securely through third-party payment gateways).
Login credentials (if you create an account).

B. Non-Personal Information

IP address, browser type, and device information for website analytics.
Cookies and tracking data to enhance user experience.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill orders.
To provide customer support.
To personalize your shopping experience.
To send order updates, promotions, and newsletters (you can opt out anytime).
To improve website functionality and user experience.
To comply with legal requirements and prevent fraudulent activities.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

Third-party service providers (e.g., payment processors, shipping companies) to complete transactions.
Law enforcement or regulatory authorities if required by law.
Marketing partners, to send you promotions (only if you opt in).
Advertising partners such as Google and Meta, to measure how well our ads work (see below).

When you place an order, we share details of that order (the order number, its value and the products in it) with advertising partners such as Google and Meta, so we can see which of our ads led to a sale. We may also share your contact details (such as your email address, phone number, name and delivery PIN code) with them in hashed form. Hashing turns each detail into a scrambled code before it is sent. The partner uses that code only to match the order to people who use its services, and does not receive the details in readable form. With the order we may also send your IP address and browser type. Their tags on our website also use cookies to see which pages you visit and what you add to your cart. We never share your payment details. If you have questions about this, contact us at info@thecomfymart.com.

4. Cookies & Tracking Technologies

We use cookies and tracking tools to:

Recognize repeat visitors.
Store preferences for a better shopping experience.
Analyze website traffic and performance. You can manage or disable cookies through your browser settings.

5. Data Security

We use encryption and secure payment gateways to protect your personal data.
We restrict access to your information to authorized personnel only.
However, no online transmission is 100% secure; use our services at your own risk.

6. Your Rights & Choices

Access & Update: You can access, update, or correct your information in your account settings.
Opt-Out: You can unsubscribe from promotional emails anytime.
Delete Data: You may request deletion of your data, subject to legal obligations.

7. International Users

If you are accessing our website from outside India, your data may be transferred and processed in India. By using our services, you consent to this transfer.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

📍 Store Address: Shop-3, First Floor, Chinmay Crystal, Opposite Vastrapur Lake, Ahmedabad, 380015, India.
📧 Email: info@thecomfymart.com
📞 Phone: +91 8866936530

By using our website, you acknowledge and agree to this Privacy Policy.