Shipping Policy
Effective Date: 1st January 2025
Last Updated: 7th October 2026
At ComfyMart, we strive to ensure timely and reliable delivery of your orders. Below is our shipping policy for different product categories.
1. Processing & Shipping Time
A. Standard Products (Pillows, Bedsheets, and Other Ready-to-Ship Items)
- Orders for pillows, bedsheets, and similar ready-made products are processed within one (1) business day and shipped immediately.
- Estimated delivery time varies based on your location but typically takes 3-7 business days after dispatch.
B. Customized & Made-to-Order Products (Curtains, Blinds, Upholstery, and Other Stitching-Required Items)
- Products requiring stitching and customization, such as curtains, blinds, and upholstery, take approximately 3-4 business days for processing before they are shipped.
- Delivery timelines depend on location and courier service availability but generally range between 5-10 business days.
C. Out-of-Stock Products
- If an item is out of stock, we will inform you within 24 hours of order placement.
- Out-of-stock products typically take up to 10 business days to be restocked and dispatched.
- If you do not wish to wait, you may choose an alternative product or request a refund.
2. Shipping Charges
- Shipping is free on every order delivered within India.
- If this ever changes, any shipping charge will be shown at checkout before you pay.
3. Order Tracking
- Once your order is shipped, you will receive an email/SMS with a tracking number to monitor delivery progress.
- If you experience any issues with tracking, feel free to contact our support team.
4. Shipping Within India
- We currently ship within India only, to addresses across the country.
- We do not offer international shipping at this time.
5. Delivery Delays
- While we strive to meet estimated delivery timelines, delays may occur due to weather conditions, courier issues, public holidays, or unforeseen circumstances.
- ComfyMart is not responsible for such delays, but we will assist you in tracking and resolving any delivery concerns.
6. Damaged or Lost Shipments
- If you receive a damaged package, please contact us within 48 hours of delivery with photos of the package and item.
- If your order is lost in transit, we will work with the courier to resolve the issue and either provide a replacement or refund.
7. Contact Us
For any shipping-related inquiries, please reach out to us at:
📍 Store Address: Shop-3, First Floor, Chinmay Crystal, Opposite Vastrapur Lake, Ahmedabad, 380015, India.
📧 Email: info@thecomfymart.com
📞 Phone: +91 8866936530
By placing an order with ComfyMart, you agree to our Shipping Policy.