ComfyMart

Shipping Policy

Effective Date: 1st January 2025
Last Updated: 7th October 2026

At ComfyMart, we strive to ensure timely and reliable delivery of your orders. Below is our shipping policy for different product categories.

1. Processing & Shipping Time

A. Standard Products (Pillows, Bedsheets, and Other Ready-to-Ship Items)

  • Orders for pillows, bedsheets, and similar ready-made products are processed within one (1) business day and shipped immediately.
  • Estimated delivery time varies based on your location but typically takes 3-7 business days after dispatch.

B. Customized & Made-to-Order Products (Curtains, Blinds, Upholstery, and Other Stitching-Required Items)

  • Products requiring stitching and customization, such as curtains, blinds, and upholstery, take approximately 3-4 business days for processing before they are shipped.
  • Delivery timelines depend on location and courier service availability but generally range between 5-10 business days.

C. Out-of-Stock Products

  • If an item is out of stock, we will inform you within 24 hours of order placement.
  • Out-of-stock products typically take up to 10 business days to be restocked and dispatched.
  • If you do not wish to wait, you may choose an alternative product or request a refund.

2. Shipping Charges

  • Shipping is free on every order delivered within India.
  • If this ever changes, any shipping charge will be shown at checkout before you pay.

3. Order Tracking

  • Once your order is shipped, you will receive an email/SMS with a tracking number to monitor delivery progress.
  • If you experience any issues with tracking, feel free to contact our support team.

4. Shipping Within India

  • We currently ship within India only, to addresses across the country.
  • We do not offer international shipping at this time.

5. Delivery Delays

  • While we strive to meet estimated delivery timelines, delays may occur due to weather conditions, courier issues, public holidays, or unforeseen circumstances.
  • ComfyMart is not responsible for such delays, but we will assist you in tracking and resolving any delivery concerns.

6. Damaged or Lost Shipments

  • If you receive a damaged package, please contact us within 48 hours of delivery with photos of the package and item.
  • If your order is lost in transit, we will work with the courier to resolve the issue and either provide a replacement or refund.

7. Contact Us

For any shipping-related inquiries, please reach out to us at:

📍 Store Address: Shop-3, First Floor, Chinmay Crystal, Opposite Vastrapur Lake, Ahmedabad, 380015, India.
📧 Email: info@thecomfymart.com
📞 Phone: +91 8866936530

By placing an order with ComfyMart, you agree to our Shipping Policy.