Shipping Policy

Effective Date: 1st January 2025
Last Updated: 1st January 2025

At ComfyMart, we strive to ensure timely and reliable delivery of your orders. Below is our shipping policy for different product categories.

1. Processing & Shipping Time

A. Standard Products (Pillows, Bedsheets, and Other Ready-to-Ship Items)

Orders for pillows, bedsheets, and similar ready-made products are processed within one (1) business day and shipped immediately.
Estimated delivery time varies based on your location but typically takes 3-7 business days after dispatch.

B. Customized & Made-to-Order Products (Curtains, Blinds, Upholstery, and Other Stitching-Required Items)

Products requiring stitching and customization, such as curtains, blinds, and upholstery, take approximately 3-4 business days for processing before they are shipped.
Delivery timelines depend on location and courier service availability but generally range between 5-10 business days.

C. Out-of-Stock Products

If an item is out of stock, we will inform you within 24 hours of order placement.
Out-of-stock products typically take up to 10 business days to be restocked and dispatched.
If you do not wish to wait, you may choose an alternative product or request a refund.

2. Shipping Charges

Shipping charges, if applicable, will be mentioned at checkout before payment.
We may offer free shipping on select products or during promotional periods.

3. Order Tracking

Once your order is shipped, you will receive an email/SMS with a tracking number to monitor delivery progress.
If you experience any issues with tracking, feel free to contact our support team.

4. International Shipping

We offer international shipping for select countries.
Additional shipping charges, customs duties, and import taxes may apply and must be borne by the customer.
International deliveries may take 10-21 business days, depending on location and customs clearance.

5. Delivery Delays

While we strive to meet estimated delivery timelines, delays may occur due to weather conditions, courier issues, public holidays, or unforeseen circumstances.
ComfyMart is not responsible for such delays, but we will assist you in tracking and resolving any delivery concerns.

6. Damaged or Lost Shipments

If you receive a damaged package, please contact us within 24 hours with photos of the package and item.
If your order is lost in transit, we will work with the courier to resolve the issue and either provide a replacement or refund.

7. Contact Us

For any shipping-related inquiries, please reach out to us at:

📍 Store Address: Shop-3, First Floor, Chinmay Crystal, Opposite Vastrapur Lake, Ahmedabad, 380015, India.
📧 Email: info@thecomfymart.com
📞 Phone: +91 8866936530

By placing an order with ComfyMart, you agree to our Shipping Policy.